Frequently Asked Questions
About
Tickets
Hours of Operation
Experience
Parking
Merchandise
Events
COVID-19
General
ABOUT
Fairgrounds St. Pete is an art and technology museum created in collaboration with more than 70 artists, each with their own unique style and compelling stories. Designed for all ages and interests, the destination invites everyone to explore the intersection of creativity, technology and culture in a captivating immersive world of playful exhibits celebrating original Florida stories. Visitors can gamify their experience by searching for clues to mysterious narratives, go on an immersive scavenger hunt, or simply enjoy the exciting vistas of an artist-made universe. This woman and veteran-owned local startup debuted in 2021 and continues to dream big and strives to change the world through creative shared experiences. Located at 2606 Fairfield Ave S. in the heart of St. Pete’s Warehouse Arts district, the museum is a ticketed, choose-your-own-experience attraction.
TICKETS
Where can I buy tickets?
Where are you located?
2606 Fairfield Ave S. St. Peter, Florida 33712
When should I arrive?
Arrive within hours of operation and at least 90 minutes before closing. We’ve removed time block ticketing to avoid rescheduling concerns. Last entry occurs 1.5 hours prior to closing.
What should I bring?
Please bring your e-mail confirmation or have the confirmation QR code up on your phone, along with a photo ID.
I lost my tickets! where can I find them?
Please click this link to resend your tickets or email us at CustomerService@fairgrounds.art
Can I exchange my ticket for another day?
Yes. In the confirmation email you received upon purchasing your tickets you will see a button labeled “Reschedule Your Visit” which will allow you to exchange your tickets for another day. EXCHANGE REQUESTS MUST BE RECEIVED PRIOR TO YOUR SCHEDULED TIME SLOT.
Can I refund my tickets?
No, we do not offer refunds, but would be happy to reschedule your tickets to a time that better accommodates you. EXCHANGE REQUESTS MUST BE RECEIVED PRIOR TO YOUR SCHEDULED TIME SLOT.
Are tickets available onsite?
Yes, tickets are sold onsite, however, walkup prices are subject to sales tax and convenience fees. We highly recommend booking your tickets in advance to avoid walkup fees.
What is the age for children when they would be free?
Children under the age of 4 are free.
Are there any discounts for large groups?
Absolutely! Groups need at least 10 or more people to qualify for reduced group pricing.
HOURS OF OPERATION
Check out our Visit Us Page for the latest Hours of Operation.
EXPERIENCE
Can I take photos and video?
Yes! All photos and videos taken at Fairgrounds St. Pete are permitted for personal use. Using any such media to exhibit, sell or promote commercial work(s) is strictly prohibited. Fairgrounds St. Pete is not available for commercial or creative video or photoshoots. Please note that action cameras, tripods, photography gear, extra lights, drones and selfie sticks are prohibited.
Filming & Photography
By entering Fairgrounds St. Pete, you consent to be photographed, filmed and/or otherwise recorded. Your presence constitutes your consent to such photography, filming and/or recording and to any use, in any and all media.
Share Your Adventure!
We encourage you to take and share your photos on all social media platforms. Please tag us @FairgroundsStPete and use #FairgroundsStPete #FLORIDARAMA
How long does it take to go through Fairgrounds St. Pete?
Guests should plan to visit Fairgrounds St. Pete for 60 minutes. We encourage you to choose-your-own-experience and some guests immerse themselves for up to 90 minutes.
Are strollers allowed in the experience?
Yes, strollers are allowed inside the museum, however, wagons and other carts that roll behind are not. Fairgrounds St. Pete is not responsible for lost or stolen items.
Can I eat or bring food to Fairgrounds St. Pete?
No, outside food and beverages are not allowed inside Fairgrounds St. Pete. We do have snacks and refreshments for sale inside the experience.
Can I vape or smoke?
No vaping or smoking is allowed inside the building or exhibit.
Are pets allowed?
No; we love animals, but pets are not allowed inside Fairgrounds St. Pete, with the exception of certified service animals as required by law. Please note that Fairgrounds St. Pete features light and sound elements that may be distracting to some service animals.
Can I leave and come back the same day?
No. Re-entry after you have completed the experience is not allowed. For safety and capacity, each guest is slotted for a specific time.
Are there restrooms inside?
Yes, there are restrooms located inside Fairgrounds St. Pete.
What should I wear to Fairgrounds St. Pete?
You can wear whatever is comfortable for you! We discourage high heels as you’ll be standing and walking for the duration of the experience. Seating is available in certain areas of the experience.
What if I lost something?
If you left or forgot something at Fairgrounds St. Pete please email CustomerService@fairgrounds.art
We will do our best to find it, but please note Fairgrounds St. Pete is not responsible for lost or stolen items.
Can children go alone?
No. All children under the age of 13 must be accompanied by an adult.
What items are prohibited?
✦Outside food or drinks
✦Gum
✦Flasks and containers
✦Backpacks or bags larger than 10”x10”
✦Heelys or any shoes with wheels
✦Vape pens or electric cigarettes
✦Cigarettes, cigars, or pipes
✦Cameras with removable lenses or professional recording equipment
✦Selfie sticks
✦Drones
✦Any live animal that is not a certified service animal
✦Weapons of any kind including firearms, pocket knives, pepper spray, large chains, spiked jewelry, etc
✦Any item that challenges public safety per our Guest Service Guides
PARKING
Is there free parking?
Parking and street parking are FREE. It’s available around The Factory St. Pete campus. Visit our Directions & Parking page for more info.
EVENTS
Can I host an event at Fairgrounds St. Pete?
Yes! We’d love to hear about your event and see whether we can host it. For pricing and information please refer to our private event page.
Can I buyout Fairgrounds St. Pete for my team, friends, or family?
Yes! We’d love to hear about your event and see whether we can host it. Fairgrounds St. Pete provides a fun and unique environment for a variety of event types. For pricing and information please fill out this Event Request form.
GENERAL
How can I work for Fairgrounds St. Pete?
Thank you for your interest! Please visit our Collaborate page to see a list of opportunities available.
Are there annual pass holders at Fairgrounds St. Pete?
Thank you for your interest in becoming an immersive member! Become an immersive member today and get unlimited admission all year long plus other exciting benefits!
MERCHANDISE
Where can I buy Fairgrounds St. Pete merchandise?
Located deep inside the Immersive Experience is Fairgrounds St. Pete’s souvenir shop. The Fairgrounds St. Pete shop is your place to purchase all the freshest swag and local artists’ work.
Do you have an online store?
Yes! Our online store contains original designs and hand-selected items that represent the Fairgrounds St. Pete ethos and experience. Please visit https://shop.fairgrounds.art/
COVID-19
Do I need to wear a mask?
We ask that guests who are feeling unwell reschedule their ticket to another date. Masks are recommended, though not required.
Will I need to touch anything to be immersed?
The majority of our immersive content is responsive to body movement and does not require physical contact. We provide hand sanitizing stations within immediate proximity of installations that require touch for activation.