Frequently Asked Questions
About
Tickets
Experience
Parking
Merchandise
Events
COVID-19
General
ABOUT
Fairgrounds St. Pete is a 15,000 ft2 artist-made environment is a choose-your-own-adventure experience with multiple ways for you to become part of the narrative. Fairgrounds St. Pete will open in 2021 and is Tampa Bay’s first destination for experiencing immersive art and technology that highlights weird, wacky, wonderful Florida.
TICKETS
Where can I buy tickets?
But Tickets at Tickets.Fairgrounds.Art
Where are you located?
2544 Fairfield Ave S, St. Petersburg, FL 33712
When should I arrive?
Please arrive at the ticket desk 10 minutes prior to your ticketed time. Tickets are only valid for the date and time purchased!
What should I bring?
Please either bring your e-mail confirmation or have the confirmation QR code up on your phone along with a photo ID.
I lost my tickets! where can I find them?
Please click this link to resend your tickets or email us [email protected]
Can I exchange my ticket for another day?
Yes. Please email us at [email protected] and provide the confirmation number along with the day and time you would like to reschedule. If we are sold out we will contact you with our next available time slot. EXCHANGE REQUESTS MUST ME RECEIVED PRIOR TO YOUR SCHEDULED TIME SLOT.
What if I miss my ticketed time?
You may experience a delayed entry if you miss your ticketed time. Please be in line within 10 minutes of your ticketed time. We will do our best to accommodate late arriving guests.
Can I refund my tickets?
No, we do not offer refunds, but would be happy to reschedule your tickets to a time that better accommodates you.EXCHANGE REQUESTS MUST ME RECEIVED PRIOR TO YOUR SCHEDULED TIME SLOT.
Are tickets available on site?
Yes, tickets are sold onsite, however due to the popularity of the experience some time slots may be sold out. Reserve your tickets online to guarantee your entry into Fairgrounds St. Pete!
What is the age for children where they would be free?
Children under the age of 7 are free.
EXPERIENCE
How long does it take to go through Fairgrounds St. Pete?
Guests should plan to visit Fairgrounds St. Pete for an hour. Fairgrounds St. Pete is a choose your own adventure experience and some guests immerse themselves for up to 90 minutes.
What should I wear to Fairgrounds St. Pete?
You can wear whatever is comfortable for you! We discourage high heels as you’ll be standing and walking for the duration of the experience. Seating is available in certain areas of the experience.
Am I allowed to take photos/videos?
Yes! We encourage you to take and share your photos on all social media platforms. When posting be sure to tag us @FairgroundsStPete and use #FairgroundsStPete #FLORIDARAMA
Is there an audio tour available?
No, Fairgrounds St. Pete does not currently have an audio tour available. We plan to have VERY cool immersive programming… COMING SOON!
Are strollers allowed in the experience?
No, strollers are not allowed in the experience. Please leave them in your locked vehicle.
Can I eat or bring food to Fairgrounds St. Pete?
No, food and beverages are not allowed inside Fairgrounds St. Pete. We want to keep the art exhibits safe and clean for your future visits!
Can I vape or smoke?
No vaping or smoking allowed inside the building or exhibit.
Are pets allowed?
No, we love animals, but pets are not allowed inside Fairgrounds St. Pete, except certified service animals as required by law. Please note that you will encounter light and sound elements that may be distracting to some service animals.
Can I leave and come back the same day?
No. Re-entry after you have completed the experience is not allowed. For safety and capacity, each guest is slotted for a specific time.
Are there restrooms inside?
Yes, there are restrooms located inside Fairgrounds St. Pete and The Factory St. Pete.
Is Fairgrounds wheelchair accessible?
Yes, Fairgrounds St. Pete is designed to be enjoyed by all.
What if I lost something?
If you left or forgot something at Fairgrounds St. Pete please email [email protected]
We will do our best to find it, but please note Fairgrounds St. Pete is not responsible for lost or stolen items.
Can children go alone?
No. All children under the age of 13 must be accompanied by an adult.
PARKING
Is there free parking?
Parking and Street Parking is FREE. It’s available around The Factory St. Pete, along the street on Fairfield Avenue.
Is there bicycle parking?
There are 149 spaces around the Factory St. Pete for bicycle parking.
MERCHANDISE
Where can I buy Fairgrounds merchandise?
At the conclusion of your Fairgrounds St. Pete immersive experience you will exit through the Fairgrounds Shop where you can purchase your own Fairgrounds St. Pete merchandise, and have the opportunity to support local artists by purchasing their artworks!
Do you have an online store?
Yes! We’ve designed and hand-selected items for you to choose from. Please visit shop.fairgrounds.art
EVENTS
Can I host an event at Fairgrounds?
Yes! We’d love to hear about your event and see whether we can host it. For pricing and information please email us at [email protected]
Can I buyout Fairgrounds for my team, friends, or family?
Yes! Wow your friends, family, team or clients with a one-of-a-kind experience! Host an unforgettable event Fairgrounds or buyout a session so you can explore Fairgrounds together. Email us for rates and more information. [email protected]
COVID-19
What practices is Fairgrounds St. Pete implementing to keep me safe?
Guest and employee safety will always be our main priority!
- Masks are required for all guests and staff when inside Fairgrounds St. Pete.
- Social distancing per CDC guidelines is expected.
- Hand sanitizing stations are located throughout the building.
- Continuous cleaning of high touch areas with disinfectant.
Do I need to wear a mask?
Yes. For your safety and the safety of others, Fairgrounds St. Pete requires that all visitors and staff over the age of 3 wear a mask (over the mouth and nose) for the entire duration of their visit.
Will I need to touch anything to be immersed?
The majority of our immersive content is responsive to body movement, and does not require physical contact. Any installations that require touch for activation are actively maintained and regularly sanitized. We also have hand sanitizing stations within immediate proximity of these elements.
GENERAL
How can I work for Fairgrounds St. Pete?
Thank you for your interest!Please visit our Collaborate page to see a list of available opportunities.
Can I become a member of Fairgrounds St. Pete?
Yes! We encourage you to get a membership and visit us as much as you’d like over the course of a year! Learn more about memberships here: Memberships