Let’s Collaborate!

Fairgrounds St. Pete is seeking an upbeat, energetic, and enthusiastic, customer-focused individual to join our team! In this position, you will work alongside the Experience Manager supporting the entire experience operation. In this position, you will supervise and participate in the day-to-day operation of the Fairgrounds St. Pete immersive experience while focusing on maximizing the guest experience. The ideal candidate is passionate about engaging with guests to provide positive remarkable and memorable experiences. With previous experience in supervising/managing retail, quick service restaurants, museums, live event or theme park operations this person is excited to join the team and support Tampa Bay’s first destination for experiencing immersive art and technology that highlights weird, wacky, wonderful Florida.

Responsibilities

• Provides excellent customer service to all patrons and business partners.
• Resolves customer issues in a courteous, timely and efficient manner to maintain a high level of customer satisfaction.
• Assists Experience Manager with the recruitment, retention, supervision and development of a talented team.
• Facilitates training of new staff members and ambassadors
• Ensures the facility and scenic components are well maintained and fully functional at all times
• Manages and oversees crowd control and flow of the experience.
• Creates the weekly schedule and daily rotation of all ambassadors.
• Takes responsibility in absence of the Experience Manager overseeing daily operations, opening/closing, and ensuring technical and staff resources are met.
• Supervises team members to include scheduling, time-keeping, training (new hire and ongoing) and ensures team members adhere to standard operating procedures.
• Ensures that all special events are executed properly to Fairgrounds St. Pete standards.
• Tracks attendance and coordinates shift coverage for call-outs.

Requirements

• 2 years or more in a supervisory role in a museum, retail, arts, live event, and/or hospitality setting
• Commitment to valuing diversity and contributing to an inclusive working and learning environment
• Embrace and model Fairgrounds St. Pete Culture of art for all, play for all, joy for all
• Good analytical/critical thinking
• Proficiency in English; knowledge of other languages is a plus
• Strong sense of responsibility and a professional presentation
• Have strong listening and communication skills 
• Must have open availability for a flexible work schedule that meets the needs of the business, including evenings, holidays and weekend shifts
• Ability to work under pressure with a heightened sense of urgency
• Must be able to bend, stoop, lift and the use of a ladder
• Proficient in Google Suite (Sheets, Docs, and Drive)

COVID-19 Considerations

• Masks must be worn at all times when inside the offices, exhibit, and building. 
• Social distancing guidelines apply.

Nice to Haves

• Familiarity with HR and new hire procedures 
• Artistic graphics design experience
• Experience with Hotschedules

Information

• Location: St. Pete, Florida
• Compensation commensurate with experience
• Working environment is unique and varies from: office, warehouse, and immersive exhibit 

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Fairgrounds St. Pete is seeking an upbeat, customer-focused individual to join our team. In this position you will work alongside the Experience Manager supporting the Fairgrounds St. Pete Shop and box office operation. You will also supervise and participate in the day-to-day operations of The Shop while focusing on maximizing retail potential. In addition, you will supervise the box office ensuring the check-in and ticket purchasing process is smooth and efficient. The ideal candidate is passionate about engaging with guests to provide remarkable experiences, with previous involvement in supervising/managing retail, quick service restaurants, museums, live event or theme park operations. If you love working in a fast-paced team environment which interacts with many people where no two days are the same, we hope you’ll consider applying!

Responsibilities

• Provides excellent customer service to all patrons and business partners.
• Resolves customer issues in a courteous, timely and efficient manner to maintain a high level of customer satisfaction.
• Assists Experience Manager with the recruitment, retention, supervision and development of a talented team.
• Ensures merchandise is set according to the presentation plan and analyzes merchandising trends both in store and online.
• Manages and oversees crowd control and flow of the immersive experience.
• Monitors ingress and egress.
• Oversees ticketing and retail operations to include generating financial reports, credit card handling procedures with regard to daily receipts and deposits, and maintaining stock
• Takes responsibility in absence of the Experience Manager and oversees daily operations, opening/closing, and ensures all technical and staff resources are met.
• Supervises team members to include scheduling, time-keeping, training (new hires and ongoing), and ensuring team members adhere to standard operating procedures.
• Keeps the inventory and stockroom organized by receiving, transferring, packing, stocking and ticketing merchandise.

Requirements

• Minimum 2 years or more in a supervisory role in a museum, retail, arts, live event, and/or hospitality setting.
• Must have open availability for a flexible work schedule that meets the needs of the business, including evenings, holidays and weekend shifts
• Embrace and model Fairgrounds St. Pete Culture of art for all, play for all, joy for all
• Ability to work under pressure with a heightened sense of urgency
• Proficiency in English; knowledge of other languages is a plus
• Strong sense of responsibility and a professional presentation
• Have strong listening and communication skills 
• Strong merchandising skills
• Must be able to bend, stoop, lift and use of a ladder
• Prior cash handling experience
• Proficient in Google Suite (Sheets and Docs)

COVID-19 Considerations

• Masks must be worn at all times when inside the offices, exhibit, and building. 
• Social distancing guidelines apply.

Nice to Haves

• Experience with developing or setting up a new Point of Sale system
• E-commerce development and execution
• Artistic graphic design experience
• Understand, Interpret and Create Business analytics
• Previous experience in a box office/ticketing setting 

Information

• Location: St. Pete, Florida
• Compensation commensurate with experience
• Working environment is unique and varies from: office, warehouse and exhibit 

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Fairgrounds is seeking a dynamic go-getter, ready to dive into fun and challenging creative projects already underway for our inaugural exhibition opening in 2021.

In the role of Sound Technician you will work with our in house sound design, production, exhibit and technology teams to set up, test, maintain and operate sound equipment that supports immersive art and narrative exhibits. 

You are a smart and professional team player, with an eye on quality, and appreciation of hands-on work. You feel confident jumping into a fast-paced startup environment, learning quickly and adding structure and processes as needed to bring designs to life. A successful candidate will have strong visual, verbal and written communication skills, with prior experience working on creative & technical productions at scale. The ideal candidate is also passionate about building innovative experiences and bringing the creative vision of our artists to life through immersive art and storytelling.

Responsibilities

• Install, and maintain equipment, troubleshoot issues and solve problems
• Adjusting and testing equipment and sound levels 
• Drive high quality standard for audio through the experience 
• Work with the technology and design team to support the vision and direction of the experience and artists
• Maintain inventory and equipment documentation
• Build relationships and manage asset workflow with the rest of the team artists,  and internal/external sound vendors
• Contribute to finding solutions to issues – small and large
• Coordinate communications with internal and external stakeholders

Requirements

• Broad knowledge of sound equipment, speakers and general sound equipment
• Knowledge of interactive sound activated interactions and exhibits
• Excellent hearing and an ear for detail
• Technical aptitude
• Excellent interpersonal, oral, and written and presentation communication skills
• Prior experience working effectively in highly collaborative, team oriented environments
• Proven ability in managing and completing projects in timely manner
• Ability to produce results (on time and under budget) in a fast-paced, ever-changing environment
• Knowledge of theatrical, immersive and/or live event entertainment
• Ability to work in a safe and efficient manner

Nice to Haves

• Experience with Dante audio networking
• Willingness to embrace new technologies and innovative organizational practices
• An ability to ideate rapidly and communicate visually

Physical Requirements

• Standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 50 lbs.

Information

• Location: St. Petersburg, Florida
• Temporary position –  March and April 2021 
• Compensation commensurate with experience

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Fairgrounds is seeking a dynamic go-getter, ready to dive into fun and challenging creative projects already underway for our inaugural exhibition opening in 2021.

In the role of Lighting Technician you will work with our in house lighting design, exhibit and technology teams to set up, maintain and operate theatrical lighting equipment that supports immersive art and narrative exhibits. 

You are a smart and professional team player, with an eye on quality, and appreciation of hands-on work. You feel confident jumping into a fast-paced startup environment, learning quickly and adding structure and processes as needed to bring designs to life. A successful candidate will have strong visual, verbal and written communication skills, with prior experience working on creative & technical productions at scale. The ideal candidate is also passionate about building innovative experiences and bringing the creative vision of our artists to life through immersive art and storytelling.

Responsibilities

• Work closely with in house technology team,  production teams and artists to install, test and troubleshoot equipment needed for exhibits
• Interpreting and implementing audio/video/lighting design plan
• Rigging, focusing, networking and operating necessary lighting/video equipment
• Install, maintain and test equipment; troubleshoot issues and solve problems
• Drive a high quality standard for lighting/video throughout the experience 
• Maintain lighting/video inventory in safe working order and equipment documentation 
• Build relationships and manage asset workflow with the rest of the team and internal/external vendors
• Contribute to finding solutions to issues – small and large
• Coordinate communications with internal and external stakeholders
• Ability to work in a safe and efficient manner

Requirements

• Broad knowledge of theatrical, specialty and general lighting equipment
• Knowledge of immersive and interactive exhibits
• Ability to safely mount A/V components from  ceiling
• Knowledge of low voltage lighting systems, fixtures, and pixel/LED tape
• Ability to cleanly manage and route cabling in-ceiling with attention to cable strain relief

Nice to Haves

• Familiarity with network lighting control and DMX/ArtNet/sACN protocols
• Experience using Obsidian’s ONYX lighting control system
• Willingness to embrace new technologies and innovative organizational practices
• An ability to ideate rapidly and communicate visually

Physical Requirements

• Standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 50 lbs.

Information

• Location: St. Petersburg, Florida
• Temporary position –  March and April 2021 
• Compensation commensurate with experience

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